ISV-Independent Software Vendor Services from Sonata

Accelerated Co-development

For Independent Software Vendors (ISVs) with a concrete product vision, our technology leadership helps them translate proposed features into functionality and support them in propagating these features to relevant end customers. We work closely with our ISV clients and help them accelerate their engineering and product management cycles, so that the time-to-market is considerably cut-down. This is done through a combination of reusable frameworks called Sonnets, backed by the design & architectural capabilities of the architecture group (TAG), and our mature, iterative development methodology.

We nurture the product right from its prototype to product development and also enhance it for new releases. With our pool of domain specialists we help ISVs undertake new client engagements, help plan an acquisition, assimilate and also offer support in knowledge management.

Testing and Quality Assurance:
Markets today are truly competitive and customers demand that their software perform their designated tasks without any failures. Our quality assurance services make sure the products designed for Independent Software Vendors (ISVs) are completely aligned to market needs during development and testing life cycle itself, so that bug-fixing and enhancements are eliminated in the preliminary stages. With a proficient pool of resources and an expertise with a range of testing tools, we help ISVs stay in full control of their new product releases.

Our fully equipped "Offshore test lab" caters to middleware companies and also supports multi-platform compatibility testing needs, which enables faster backlog clearing.

Our spectrum of Testing services include:

	Product testing: functionality, multi-platform compatibility, performance, integration and system testing
	Testing automation: automation of test cases and regression testing
	QA consulting: process consulting, capability maturity model (CMM) and ISO 9001:2000

Product Maintenance and Support:
Enhancing value to an existing product while preserving the business logic built in it over the years is one of our strengths. Our onsite/ offshore delivery model enables us to access client's infrastructure by either replicating client environment or through use of high-speed communication links. Backed by our robust processes for SLA management, bug tracking, reporting and release management, we help reduce product maintenance costs significantly. Further, our in-house tools like WebDesk -(self-service portal), VISTA -(personalized project visibility portal), ABTS - (resource utilization and bug-tracking tool) are extensively used for clients' benefits.

Sonata's services cover:

	product enhancement and patches
	re-engineering
	localization and internationalization
	level-2 and level-3 user-support.

Excellence Center and Professional Services:
Whether it is providing pre-sales support, proofs-of-concept or pilot projects, we help Independent Software Vendors (ISVs) avoid costly ramp-up and ramp-down of consulting resources. Our proven implementation methodologies and structured processes for service delivery and resource management is what drives us. Leveraging on these competencies is our multi-function, offshore excellence center that is backed by a professional services group whose expertise includes consulting, implementation, integration and training services. For the record, Sonata has implemented and supported enterprise applications for large customers and all along delivered measurable value to a client's implementation project.

Enterprise IT Services:
To compete in the market, even large Independent Software Vendors (ISVs) require investing competitively in IT. The requirements are so intense that they need to match the standards set by Fortune 500 companies. Comprehending this need, we have uniquely positioned ourselves to support ISVs in their internal IT systems implementation and support.

Value-added Reselling:
Backed by a well-established network of channel partners, we enable re-selling of software products in the Indian market through our wholly owned subsidiary, Sonata Information Technology Ltd. (SITL). SITL represents leading names of Independent Software Vendors (ISVs) such as Microsoft, Oracle, IBM and over 20 other software companies in India to sell their crisp, shrink-wrapped products. Our success stories include implementing enterprise solutions such as Scala, Oracle Applications suite and Red Prairie in India and Asia-Pacific. Also readily available are a team of skilled functional consultants, implementation professionals and developers for a host of applications.

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